Feedback and complaints with the shared email inbox

Runners and task owners may use the shared inbox to give feedback or complaints. GoodGym is an open organisation and we love to receive feedback, both positive and negative. 

If you feel you can respond to feedback yourself, please do so.  If you would like to discuss feedback with the Central Team please contact [e-mail]

If responding to a complaint it is important to acknowledge it, thank the person for their feedback and inform them that someone will be in contact to discuss the situation.